Graeme_r

Budding Enthusiast
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About Graeme_r

  • Rank
    Member

Profile Information

  • First Name
    Graeme
  • Ford Model
    Focus 1.0 L Ecodrive Titanium X
  • Ford Year
    2017
  • UK/Ireland Location
    Durham

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  1. Just saying it works OK for me or it could be the anti virus could be a red herring for those of us with issues. Bear in mind that different Ford VIN numbers may result in downloads of varying sets of zipped files. Some of the sets may be OK whereas some may have a duff encrypted file. I have a Focus 1.0 Ecoboost 125 2017 model. Other Focus models or Fiestas etc might get sent a slightly different package of files.
  2. NCH Express Zip displayed no errors for me but still gave the PKG ERR003 when I tried to install it.
  3. Scoggy, this is what I put to Ford Customer service and their response: _______________________________________________________________________________ Good evening. Having downloaded the Sync 3 update zip file for my car, it will not install. I get the error message “PKG_ERR003. However, this is NOT because I have unplugged the USB drive during the update. I don't need a diagnosis to understand the issue: I have identified that the download provided by Ford contains a corrupted file within the Zipped SyncMyRide Folder. It is JR3T-14G391-AE.tar.gz I confirmed this by scanning the download with WinZip with file extraction software. Win Zip, 7 Zip & Express zip all report it as having invalid compressed data and it can't be extracted. The Winzip report is shown below: WIN ZIP report Warnings were issued - see below for details Testing DONTINDX.MSA Testing SyncMyRide\HB5T-14G386-THA.tar.gz ******* DONTINDX.MSA Tested OK Testing SyncMyRide\HB5T-14G386-TCB.tar.gz Testing SyncMyRide\JR3T-14G391-AE.tar.gz ******* SyncMyRide\HB5T-14G386-THA.tar.gz Tested OK ******* SyncMyRide\HB5T-14G386-TCB.tar.gz Tested OK ******* SyncMyRide\JR3T-14G391-AE.tar.gz: Invalid compressed data to extract. Testing SyncMyRide\JR3T-14G381-AS.tar.gz Testing SyncMyRide\JR3T-14G423-AB.tar.gz ******* SyncMyRide\JR3T-14G381-AS.tar.gz Tested OK Testing SyncMyRide\HB5T-14G387-AAB.tar.gz Testing SyncMyRide\GB5T-14G386-AB.tar.gz Testing autoinstall.lst ******* SyncMyRide\JR3T-14G423-AB.tar.gz Tested OK ******* SyncMyRide\HB5T-14G387-AAB.tar.gz Tested OK ******* SyncMyRide\GB5T-14G386-AB.tar.gz Tested OK ******* autoinstall.lst Tested OK At least one error was detected in C:\Users\graem\Desktop\SYNC3_2807656394_Update.zip. Severe Error: Compressed data is invalid. Using the tools above, I can unzip all the other files in the compressed SyncMyRide Folder and examine their contents. Please can you refer this to the appropriate IT staff in Ford and ask them to provide a resolution. _______________________________________________________________________________ Good afternoon, Thank you for your email. We are aware of issues experienced with the update facility, and our Technical team are working to resolve these concerns as quickly as able; to ensure the facility is functioning correctly, and the relevant tools are available as necessary. We are expecting the next update to be released shortly, to provide both update for our vehicles and to address concerns that have been raised; therefore, we would recommend awaiting the latest update before reattempting. Alternatively, you are welcome to contact your local Ford Dealership for assistance with completing the update on your behalf, if you would prefer but this may incur a charge for labour.
  4. The PKG_ERR003 is probably because Ford are supplying me with a corrupted ZIP See below when I analysed tonight's download: Looks like Ford's Sync update package is supplying a duff compressed file JR3T-14G391-AE.tar.gz More soon. WIN ZIP report Warnings were issued - see below for details Testing DONTINDX.MSA Testing SyncMyRide\HB5T-14G386-THA.tar.gz ******* DONTINDX.MSA Tested OK Testing SyncMyRide\HB5T-14G386-TCB.tar.gz Testing SyncMyRide\JR3T-14G391-AE.tar.gz ******* SyncMyRide\HB5T-14G386-THA.tar.gz Tested OK ******* SyncMyRide\HB5T-14G386-TCB.tar.gz Tested OK ******* SyncMyRide\JR3T-14G391-AE.tar.gz: Invalid compressed data to extract. Testing SyncMyRide\JR3T-14G381-AS.tar.gz Testing SyncMyRide\JR3T-14G423-AB.tar.gz ******* SyncMyRide\JR3T-14G381-AS.tar.gz Tested OK Testing SyncMyRide\HB5T-14G387-AAB.tar.gz Testing SyncMyRide\GB5T-14G386-AB.tar.gz Testing autoinstall.lst ******* SyncMyRide\JR3T-14G423-AB.tar.gz Tested OK ******* SyncMyRide\HB5T-14G387-AAB.tar.gz Tested OK ******* SyncMyRide\GB5T-14G386-AB.tar.gz Tested OK ******* autoinstall.lst Tested OK At least one error was detected in C:\Users\graem\Desktop\SYNC3_2807656394_Update.zip. Severe Error: Compressed data is invalid.
  5. Express Zip by NCH Software. However, the same error occurred. I used Winzip to analyse the Download FOrd have provided and got this: Looks like Ford's Sync update package is supplying a duff compressed file JR3T-14G391-AE.tar.gz More soon. WIN ZIP report Warnings were issued - see below for details Testing DONTINDX.MSA Testing SyncMyRide\HB5T-14G386-THA.tar.gz ******* DONTINDX.MSA Tested OK Testing SyncMyRide\HB5T-14G386-TCB.tar.gz Testing SyncMyRide\JR3T-14G391-AE.tar.gz ******* SyncMyRide\HB5T-14G386-THA.tar.gz Tested OK ******* SyncMyRide\HB5T-14G386-TCB.tar.gz Tested OK ******* SyncMyRide\JR3T-14G391-AE.tar.gz: Invalid compressed data to extract. Testing SyncMyRide\JR3T-14G381-AS.tar.gz Testing SyncMyRide\JR3T-14G423-AB.tar.gz ******* SyncMyRide\JR3T-14G381-AS.tar.gz Tested OK Testing SyncMyRide\HB5T-14G387-AAB.tar.gz Testing SyncMyRide\GB5T-14G386-AB.tar.gz Testing autoinstall.lst ******* SyncMyRide\JR3T-14G423-AB.tar.gz Tested OK ******* SyncMyRide\HB5T-14G387-AAB.tar.gz Tested OK ******* SyncMyRide\GB5T-14G386-AB.tar.gz Tested OK ******* autoinstall.lst Tested OK At least one error was detected in C:\Users\graem\Desktop\SYNC3_2807656394_Update.zip. Severe Error: Compressed data is invalid.
  6. Must stay on Focus I am having problems too, but I keep reading you can't update via WiFi in the UK. Are you saying that young back to original Factory default has enabled sync update via wi fi for you? I am on sync 3 V2. I can't install the update as it gives PKG_ERR003, suggesting it can't unpack the zip archive.
  7. Scoggy the update failed again after I used a larger expanded set of files. I did notice that prior to it failing, the usb activity light stopped blinking. Suggests either a difficulty reading files or maybe having the space to copy them. I will persist.
  8. AGot the sync 3 update needed as a pre requisite for the latest maps. Bit it wouldn't install, because of Ford using some odd zipping process. One of the files should have expanded to 1.2 GB but it only inflated to 220 mb with WinZip and 7 zip. So I fixed this by using NCH software. I can't download the map software until I provide the Sync 3 update logfile. Will keep you posted once sync 3 update is installed, but not sure which version of maps I will get. Google maps offline to a paired Android phone is probably a lot better.
  9. It uses capless for the rear reversing lights.
  10. Just suffered this. The error refers to a packaging issue on one of the archive files in the download. Winzip and other zip tools only unzip a 220 Mb version of the file.JR3T-14G391-AE.tar.gz. It think it should be 1.2 Gb. I discovered this when I downloaded the update again and I used 7 Zip to unpack it to a stick. . It said there was a data issue with JR3T-14G391-AE.tar.gz. when it tried to unzip it.. I used NCH software's unzipping tool and it unzipped a 1.2 Gb version. Ford must have used some zipping tool that behaves erratically with other software. Will try the update again.
  11. update: The zip archive contains a file JR3T-14G391-AE.tar.gz which was only about 0.2 Gb when extracted and copied to the USB stick. When I tried 7 zip to unpack the archive it reported a data error for that file. So I used a different zip expander program and that file is now over 1.1Gb. I am hoping the larger JR3T-14G391-AE.tar.gz will allow the update to work and avoid the PKG-ERR03 which indicates to me an unpackaging of a file error.
  12. Well it failed but I did try it with the engine off. Failed with a FAT32 stick and an Ex FAT stick. PKG ERR0003 after about 12 mins in both cases. I have a feeling this is going to be a right pain!! More soon. Just downloading again and I will use a different zip programme.
  13. You should probably upgrade to Sync 3. Wifi updates don't seem to work in the UK. I have Sync 3 in my 2017 Focus but I am having problems upgrading it to the version needed for maps f8.
  14. Well not the best of starts. One of the compressed files will not copy with the Native Windows 10 zip system, unknown error 8000 .... arose. I used 7 zip to extract it instead. All files now on a 64Gig stick (which I'll need for map updates in Sync 3 works). Not sure when I'll be driving for 25 minutes or more yet to try in the car.
  15. Well I Emailed Ford customer relations about it and copied in my Local dealership. The dealership contacted me back to say it was a Ford Server issue. Now downloaded it. Wish me luck!! Will look here before trying the Ford Instructions verbatim.