Wonder if anyone can help in January i bought a 19 plate focus vignale it had done 19k miles, it was from Motorpoint. I have had nothing but hassle with it feom day one , first the 2 front tyres were illegal and took 10 days to replace, then as 3 software updates were required the fors dealer could not open the bonnet due to cable issue, then came the car going into limp mode as they had fitted the air intake pipe the weong way, airbag light flashing intermitently, infotainment system crashing needing master reset pre crash collision alert flashing for no reason. Now the oil light and service indicator has come on, since last service which they say they did prior to sale, ive done less than 4k miles and its been 6 months, motorpoint have said that they did not carry out the 20k/2yr service in full as they didnt change the cabin filter, they also did not stamp the seevice book! So if the ford dealer could not open the bonnet how did they? Am i right in saying that the message i get on the app that i have 5% oil life left should not come on if the oil was changed and service counter reset? They have refused to cover the cost of doing what ford reccomend (ensure the ford schedule is maintained correctly) . Any useful info out there please.
thanks in advance