To say I'm having a nightmare here would be the under statement of the century,I know cant update my phone ive uninstalled kies and re installed it and when i open kies it keeps saying" reconnect the device in samsung kies (pc studio)mode. Current connection mode not supported by kies yet i'm connecting it via the usb cable that comes with the phone,ive tried opening kies then connecting the phone and connecting the phone then opening kies and it says connecting then this message,then in the top right hand corner of the kies software it says please connect a device,sorry to be a pain any ideas !!!! Thanks in advance again