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      Posting in General Chat thread.   11/11/2017

      it has been noted that too many Members are posting messages in the General Chat area instead of the correct Forums. Any messages posted in the General Chat area that are not General Chat will be deleted without warning and offenders may recieve warning points if repeated instances are seen from that Member. There are plenty of different Club areas that encompass 99% of Ford related posts, please select and use the correct one. If anyone is not sure of which area to post something then feel free to P/M myself or other Senior Staff for guidance. The Moderating Staff are having to spend far too much time chasing this problem instead of maintaining the other areas of the forum.


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About rnem_uk

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    Settling In Well

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  • Ford Model
    Focus Titaninum 1.5 TDCi Est with Sync 3
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  • UK/Ireland Location

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  1. SatNav home bug ?

    When I use the inbuilt sat nav, I hit the "Destination" button and I get a screen like this: (stock pics - sorry (mine doesn't have climate)) If I select home, I get an error saying it's not set, and do I want to choose a favourite - which doesn't take me to the favourite screen When I do go into favourites, I get a screen like this: (Home/Work are already set of course). If I go back (top left button), home then self populates. So get it to function as required, I have to hit destinations, favourites, back, home button. Does anyone else have this problem?
  2. SYNC 3 - Album art missing - bad update?

    The missing artwork appeared the following day. Another unexplained blip. Ref gracenote - sync 3 currently has a bug which means it completely ignores embedded artwork.
  3. Has anyone completely lost all album art overnight? It was there for me yesterday. Now I just have an empty space whether I choose Media or Gracenote priority.
  4. Sync 3 observations & issues

    Ref this issue, I did a full reset of sync and removed from my phone. After re-connecting, it now all works. The only thing I did different was to not configure AA to autostart when connected.
  5. Just picked up my new Focus and have been playing with Sync 3... I've found a few bugs/features so far.... (some may be in other sync versions too) If you have album art embedded in your MP3 files, it is completely ignored - even if you set priority to media and not gracenote. this is mentioned in the comments here - https://www.blisshq.com/music-library-management-blog/2016/06/28/ford-sync-album-art/ The wrong 'artist' tag is used. They've used Album Artist and not Track Artist. This means Various Artists albums don't display correctly. When you connect an android phone (mine is LG G3) and select android auto, I get a popup on my screen that asks if I want to allow the computer to access data on my phone. If I select yes, the process is cancelled, if you select no, the process is cancelled. All I can do is ignore it - but if I ignore it, I then can't use hands free phone features to call anyone. (in fact, it tells me to disconnect my phone and pick it up.... - nothing about pulling over, switching off the engine first...) If I use the build in navigation, I don't seem to be able to switch off the voice. I can have voice, beeps, or voice with beeps. I can only set volume at 4, and no lower. The screen seems to flicker - especially in night mode. Maps are out of date. Nearest Ford Dealership (their own POI list) has Gowrings Reading (went into receivership Sept 2016). Next nearest Wokingham/Finchampstead is listed in completely the wrong place (1 mile further down the road) - and it's been there for a long long time. University Bridge over the M4 isn't there. I really need Waze in Android Auto. and one more, not directly related to Sync: 4 years after I reported it, the cruise control stills seems to want top pop up a speed in MPH ('Set MPH' message) even if the display is set for European travel (ie ODO in km). I guess it might change automatically when you're in Europe based on GPS location (I doubt it though) Do I just call Ford Customer Services to report some of these - or is there a bettter way to get the officially acknowledged?
  6. I've tried two aukey usb adapters, 3 griffin ones (not sure how genuine they are as bought from an auction site) and a different cable. None make a difference. It's as if a power draw greater than x amps on the 12v socket causes DAB to lose signal. IMHO, that's a serious design flaw.
  7. Yes, it's a high quality USB cable to reduce power loss along the length. I've got no idea where the DAB wire runs. It's wherever Ford put it. I'll try a 'cheap' microusb charger to see if that works, but I know for sure it isn't long enough, nor will it charge my phone. I havre two of the aukey adapters (one for other car), so I'll try the other one too.
  8. Hi All.... I've got an issue with DAB radio in my 13 Plate Focus... when I plug in my phone to charge it, DAB signal drops to near nothing and I have to revert to FM. Ford 'reset' the system, upgraded the software, and replaced the head unit, but until today, I didn't realise that my USB adapter drawing power had anything to do with it.... I have an Aukey 2,4v dual usb adapter, and a 20 awg 3m cable running to my phone; which is positioned to the right of the steering wheel. The cable runs under along the edge under the steering wheel and up by the side of the door. I find it hard to believe that the adapter is the cause of the problem, since it's not a knock off from a well known auction site. Since I'm charging an LG G3, it's drawing a lot of power. Could this be an issue? I have a couple of 'cheap' usb adapters, but they don't give out enough power to charge the phone while it's on in satnav mode, hence spending a bit more on something that will still charge the phone when it's running. Advice appreciated....
  9. Ford Sync Update (Usb)

    I wouldn't hold out too much hope. The last time they updated my car the broke my ability to change the colour of the ambient lighting. When I complained, their attitude was that I must have imagined having it. When I complained to Ford customer service, they said the same. I've also complained that the cruise speed is always displayed in mph even when the car is set to metric for odometer and fuel consumption. They have the fix for that stateside. .. also the Sony radio doesn't display track info via bluetooth but on my inlaws Fiesta it does. ... and whoever designed the UK needs shooting. Why do you need two info buttons when playing from USB, but one when playing a CD. Why can't we have a button for shuffle instead of the duplicate info button. Dumb.
  10. Ford Sync Update (Usb)

    My dealer has said that there are no updates. That seems very very strange, since I have two identical cars with different versions.. I get the impression I'm being fobbed off. Time to call CS again.
  11. Ford Sync Update (Usb)

    breathe...I found a cost mentioned here (Although that's from 2011, so it may not he the same system) http://fordsyncforum.com/topic/1652-sync-firmware-upgrade-in-europe/ I've tried saying "Radio" to mine and nothing happens. The manual also says nothing about the ability to control it.
  12. Ford Sync Update (Usb)

    I think you need to get a new keyboard. It's faulty. Several keys aren't working. Does Sync operate the radio? It doesn't in mine.
  13. Ford Sync Update (Usb)

    I called Ford customer service today to ask about Sync updates. In the US, you can download them and install them yourself. The UK site just says "soon you will be able to....". My father-in-law has a 63 plate and this version is two later than my 13 plate. Has anyone request an update via their dealer. I read somewhere that they will charge £80 for it - which I can't believe.. It should be free. Has anyone had any experience of requesting it? I complained to them that there is no Europe equivalent of a customer support forum, so there is no way for the masses to complain about the horrendous design. I asked why there are two info buttons for example. I also asked for someone to define the word 'soon'. As to me, 7 month is not 'soon' in my book. Rant over.... btw, I did find a great site called syncsucks.com. It seems the US don't like some bits either.
  14. Urgent - Cannot Close Door

    I've managed to close it after a bit of trial and error, but it doesn't actually lock shut... looks like a trip to the main dealer tomorrow as it's only 6 months old. At least the alarm is on.
  15. Urgent - Cannot Close Door

    I have an urgent problem in that I am unable to close my Focus door. The door mechanism is in the closed position so it just knocks on the latch on the frame. Is there anything I can do to free it to enable me close the door?