My Focus won’t start, a low battery problem I suspect as I’ve not used it for a while and I’ve not started it for a while too, I should’ve done in the cold damp weather we’ve had.
Now I’m in two minds. After posting a thread on ‘General Chat’ about jumpstarting a modern car with jumpleads. I’m not too sure I want to go down that route as I’ve got the car on PCP and I don’t want to jeopardise the 3 year warranty I took out with the car or jeopardise the PCP agreement if something went wrong choosing this path.
The two things in mind I have are:
1) When I took out the PCP finance agreement, I also did 36 months SMC warranty and I took out Allen Assist. With Allen Assist I am entitled to several services two being ‘Roadside Assistance and Breakdown Recovery’ and ‘Home Assist’. In one of the ‘Important Notes’ in my Warranty Handbook, it mentions “if details of my Allen Assist cover does not reach the Administrator by the time assistance is required, they will ask me to provide immediate payment for the services I required. When I have received the payment receipt and they then have details of my Allen Assist cover, I will be able to claim a reimbursement from the administrator”.
If I call them out, am I going to be charged if any work needs carry out, or will it be paid for by my cover.? How much will I get charged for the call out.?
Has anyone had an Allen Assist cover on their car.?
2) I have RAC cover, so know where I stand with them. If the battery is completely dead, (which I don’t think it is as all the displays/dashboard and touchscreen light up), I know I’ll have to pay RAC for a new battery.
If I call them out, will it jeopardise my SMC 36 months warranty and Allen Assist cover. Will it jeopardise my PCP finance agreement.?
Which path would you choose.?
Liam