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      Posting in General Chat thread.   11/11/2017

      it has been noted that too many Members are posting messages in the General Chat area instead of the correct Forums. Any messages posted in the General Chat area that are not General Chat will be deleted without warning and offenders may recieve warning points if repeated instances are seen from that Member. There are plenty of different Club areas that encompass 99% of Ford related posts, please select and use the correct one. If anyone is not sure of which area to post something then feel free to P/M myself or other Senior Staff for guidance. The Moderating Staff are having to spend far too much time chasing this problem instead of maintaining the other areas of the forum.

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  1. Hi folks, Having moved to Brussels, we bought this week a new Ford Galaxy Ecoboost 1.6 at our local Ford ( cegeac ) dealer with great expectations. It has proven to be a massive dissapointment however. Day1:on the initially scheduled day of delivery the Galaxy refused to start- the dashboard displaying "motor failure" - the salesperson assured us this'd be an easily repairable minor issue. Day2 (or Day 1 bis):Received assurances that the problem had been identified &permanently resolved ( they said they replaced a faulty power relay )- & drove the car home. However, the next day the car again refused to start&displayed again the motor failure message. ( dashboard picture : http://bit.ly/FordGa...EcoboostFailure ) Response of the dealership: yes we're open but there's no manager or any other senior person present at the dealership on Saturday-call your road assistance... The salespersons present at the Ford dealership refused to take our calls thereafter as they claimed to be too busy with other clients, but they said they would call us back: they never did! We truly are shocked & appalled by (1) being delivered such an expensive car which can't even start from day 1 [nor from day 2] , & (2) such terrible customer service (has the economic climate changed over night that they can afford to behave like this?) ! ... Update 27/06/2012: The car has been towed backed to the dealer . Unfortunately, this is the only certainty we have been given by Ford so far... It's good to have our driveway back but I am looking forward to a permanent solution, not a patch-up! http://bit.ly/FordGalaxyEcoboostTowed