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I have a 2009 Ford Focus 1.9 diesel. Today I had it booked in for an MOT and prior to taking it to the garage, I topped up the fluids. After going to collect my car, the garage informed me they were unable to open the bonnet. When using the key, I turn it to the left and the catch releases the bonnet. The click can be heard and the bonnet can be slightly raised. However, when I turn the key all the way to the right, the bonnet will not lift any further. It seems completely stuck. I have tried jiggling, wiggling, shaking and even shouting at it, but it still won't come up. Please help!