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Hellppp! Ford 6000cd - 2008 Focus

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Can anyone help with a few questions that I have on the above? I've only had the car 2 weeks and I'm trying to suss out how to use the car phone. I've got it paired to the car, I've clicked for it to sync the phone book.... However, whenever anyone rings me, it doesn't show a name only the number.

Also I can only seem to go through the phone book from the very start of the alphabet aalllllll the way through rather than selecting a letter.

Sometimes it automatically switches on the bluetooth on my phone and connects up and other times I have to do it manually.

Any help would be soooo appreciated as it's driving me nuts!!!😵

 

 



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