Entertainment Unavailable

[Yetiman65]

Jumped in the car this morning for my commute & no music, it appeared to be simply turned off but I couldn't turn on via the touch screen or by the main volume/on/off knob, message on touch screen in the entertainment section says "entertainment unavail", anyone else experienced this & can suggest a quick fix before i start pulling fuses out or contacting Ford? The phone connection, satnav, climate control etc all work as normal. Cheers 

[schnipps]

Not on my edge but had similar on my 2017 kuga st line and I did a factory reset and after that no issues

[Yetiman65]

18 hours ago, schnipps said:

Not on my edge but had similar on my 2017 kuga st line and I did a factory reset and after that no issues

I was going to do that but then the fault rectified itself next time I used the car, just another Ford gremlin to keep us entertained, cheers 

[Edmark]

I have this problem on my 2017 ford edge can anyone help please

[Trent Edge]

My Sync2 did this a couple years ago. The next day I used the car, it was working again. Never happened again since. Sorry not much help, but from what I researched at the time, if you just leave it, it should hopefully be working after a day. I tried turning the ignition off and on a few times at the time but that didn't work.

[DAVEWILL5]

Yep, had the same on mine once, 

Switched car off locked it, waited 2 mins (dont know why 2 mins, just seemed a reasonable time), opened up, started up, and bingo working as normal. Never happened again since

Sync 3 on 2018 Edge Sport