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Sync 3 apps missing


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We have a C-Max with Sync 3. When we bought it earlier this year it had UK Radioplayer pre-installed as an app. Recently that has disappeared from the system and when I try and download it or any other apps I just get a messsge that no apps are svailable. I've tried a master reset but it has made no difference. Csn anyone suggest how to solve it?

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