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Are you given a specific key to turn them and how far should it turn? It’s horizontal - and I thought it was supposed to turn vertical | but it will only turn to ‘ten to’. And you can still open the door from the inside obviously 🙄 . We’re on a road trip with the new puppy and I’m conscious of him not opening the door whilst he’s figeting! 

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Just use the end of your car key or if your car is keyless then just use a large flat blade screwdriver.

 

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5 minutes ago, unofix said:

Just use the end of your car key or if your car is keyless then just use a large flat blade screwdriver.

 

Yes I am using inside of the keyless fob as we don’t have a screwdriver but like I say the problem is it won’t turn fully? How far should it go?

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It should turn from the 12 o'clock position to the 3 o'clock position. If you think it maybe stuck try the other rear door, it's unlikely they will both be stuck.

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41 minutes ago, unofix said:

It should turn from the 12 o'clock position to the 3 o'clock position. If you think it maybe stuck try the other rear door, it's unlikely they will both be stuck.

Thank you, it was like this —- and we’re trying to turn like this || . 

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