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Advice needed for 2014 Mondeo touch screen please.

SammieLou
SammieLou
in Ford Mondeo / Vignale Club

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Hi,

We have a  2014 Mondeo Titanium X Business edition estate, owned it for 13 months and to be fair, we seem to have had nothing but issue's with it, however we aren't in a position to change it right now sadly.

The newest problem we are now experiencing, a couple of days ago, the touch screen stopped working, so have been unable to access the sat nav (being the main one) All of the buttons either side of the screen, for example, radio/phone/menu all work fine, its the the actual screen itself, nothing will work when touching it. One thing we have noted, if you press mute (bottom right of screen) nothing happens, however if we touch the top right of the screen, radio mutes and mute button lights up.

I nipped it down to our local garage this morning, before going ahead off our own backs and purchasing a new screen from Ebay, their advise was they do not know if the unit is coded to the immobiliser etc (got to call next weds once garage had a chat with his electrical guy) so if anyone can offer any advice on here, it would be very much appreciated.

TIA, Sammie

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