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code # U0412 how to clear it

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Code U0412 on my 2017 CMax SE Energi

"Invalid Data Received From battery Energy Control Module 'A'  (Permanent)"

I cant seem to clear this code with my scanner, anyone know how to do it or what the particular problem is and how to fix it? I found some info at this link below but I dont understand what the heck they are saying?

Read more: https://www.autocodes.com/u0412_ford.html

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