G.M Posted May 24 Share Posted May 24 I haven't connected my phone to the bluetooth for over 6 weeks now because i had an operation and couldn't drive. Its used to connect automatically for calls and audio now it's only connecting to just calls no audio. Iv tried disconecting and unpairing my phone and connecting again. Nothing is working. Am i doing something wrong?? Quote Link to comment Share on other sites More sharing options...
alexp999 Posted May 24 Share Posted May 24 Android or iPhone? Check that bluetooth audio/media is enabled for the paired device on both the phone and Sync. Do you have a 2023 Mondeo? Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 Hello mate. Nice 1 for the reply. Its an android my phone like, and my mate connected his i phone and it done the ame thing so i think its the car system. A few people have said about an update. Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 Sorry mate just seen your lat question. Its a 16 plate model. Quote Link to comment Share on other sites More sharing options...
alexp999 Posted May 24 Share Posted May 24 Your profile said 2023. What version of Sync have you got? 2016 is a bit of a changeover year for some Fords. Not sure what a 2016 Mondeo would have. Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 There is a tick box for audio. When i slide it accross to activate it, it slides across for a couple of seconds then turns back off Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 The bluetooth name is just Sync Quote Link to comment Share on other sites More sharing options...
alexp999 Posted May 24 Share Posted May 24 If you go to settings and system information, or about Sync, what version are you on? Is it Sync 2 or Sync 3? What build/version of those? Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 Its just Sync as far as i know. I will go out and turn car on and check👍 Quote Link to comment Share on other sites More sharing options...
alexp999 Posted May 24 Share Posted May 24 Sync 2 is mostly black with 4 quadrants on the home screen. Sync 3 is blue and white, with controls in a bar along the bottom. 1 Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 It's in 4 quadrants Quote Link to comment Share on other sites More sharing options...
alexp999 Posted May 24 Share Posted May 24 Ok, Sync 2 then. The last version available is 3.10, but that was still released a good number of years ago. I wouldn't have thought anything in the last 6 weeks would stop your phones connecting with bluetooth audio in terms of out of date software. How is your battery voltage, has the car not been used for 6 weeks either? Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 My brother lent it for a few days to go on holiday. Do you think they could of changed a setting that would of messed with it? Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 The first picture is the music sign faded as if it isn't connected to audio. The 2nd pic is the audio off and the 3rd pic is when i try to turn it on it blacks out. Quote Link to comment Share on other sites More sharing options...
alexp999 Posted May 24 Share Posted May 24 Have you tried turning bluetooth audio off and and back on, on Sync? In your first screenshot, you can go in to further settings of that paired devices and toggle audio and other settings. Quote Link to comment Share on other sites More sharing options...
G.M Posted May 24 Author Share Posted May 24 It is saying BT audio is on but still not connecting... Quote Link to comment Share on other sites More sharing options...
unofix Posted May 24 Share Posted May 24 5 hours ago, alexp999 said: Do you have a 2023 Mondeo? 5 hours ago, alexp999 said: Your profile said 2023. Too subtle Alex 🤣 The OP also has a Ford model "Morgan" perhaps a joint venture with the sports car company ? Quote Link to comment Share on other sites More sharing options...
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