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Rovert
Rovert
in Ford C-Max Club

Featured Replies

Occasionally it goes blank when the car is started, disabling the radio and phone operating 

 

  • Quote


    I presume you have SYNC 3???

    That could be a problem with the ACM (Radio) too.

    Delete Sync 3 from all your phones that are connected including Carplay etc

    Perform a hard reset:

    Turn on ignition but DO NOT start engine

    Disconnect negative cable

    Cover negative terminal on battery so it cannot make contact with cable

    Disconnect positive cable

    touch and hold together the positive & negative battery cables for at least 5 minutes, MAKE SURE they cannot touch the battery terminals

    Reconnect positive then negative cables

    Once car has powered up and started perform a master reset on the Sync 3 menu

    In the sync 3 settings turn off Wi-Fi and automatic updates

    Reconnect your phone.

    See how you get on

    If you still have an issue you may need to update the APIM (Screen) and or the ACM

     

     

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