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limp mode

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Hi my name is jennie 

I've just bought myself a 2011 ford fiesta. I asked all the right questions and have been decived by seller, as soon as I drove car I noticed it went into limp mode and message on radio screen says engine problem service now.

I used every penny I had to buy and insure the car. I've tried to get a refund but seller is basically saying I'm stuck with it now. 

If anyone can help or has any advice please let me know im in Doncaster 

I'll keep my fingers crossed someone can help get my car on the road safely.

This was supposed to be a dream come true for me but it's been my worst nightmare.  This car was critical for me   I've not left my flat for months due to mental health problems the car would of changed my life



Hi welcome

You need to act quickly, especially if it's a private seller.

Use this tool to see what is possible:
https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/

Or contact their consumer specialists direct:
https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/

This happens a lot with fords, first check it has the original air filter as some performance ones throw up this code, you can also reset the service on it this might put it right, I'm it's also a good idea to get an obd reader, ( someone near you will have one) that way it shows codes and you can see exactly what the problem is 

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