Tomos468 Posted January 23, 2013 Share Posted January 23, 2013 Hi all, I have been read that Ford KA owners are having problems with leaks to the rear Passenger footwell. I contacted Ford Customer Relations helpline, and having explained the problem I was given a case number. The car was booked into Jennings in Middlesbrough, they charged me £72. Jennings stated that they had received 3 memo's about the leaks on KA cars. The first mentioned a grommet on the rear bumper, the second the passenger door seal, and the third was the drain ducts running along the car. I got the car home and the leaks were still there. I removed the passenger and rear (base) seats, all the door trim and lifted the carpet up. The underlay was soaking and it fell apart as I removed it. I dried all the area with a hairdyer for about an hour and a half, I would now be able to see any new leaks and hopefully where they were comming from. My wife had noticed that the rear footwell had soapy water in it. I found that when I used the rear wash wipe the water poured from the black plastic hose pipe that runs along the inside of the car. Ford recommends using a double compound glue to seal the whole, this should take about half an hour to set, before testing to see if this has worked. Hope this info is of help to other owners, as this has been a very frustrating problem to fix. We will of course be writting to Ford Head office to try and claim back our £72. Quote Link to comment Share on other sites More sharing options...
jeebowhite Posted January 24, 2013 Share Posted January 24, 2013 Welcome along Tomo, Given the nature of this thread, not being quite an introduction, I am going to move it to the KA section for you. Please do let us know if you get your money back! Quote Link to comment Share on other sites More sharing options...
Tomos468 Posted January 28, 2013 Author Share Posted January 28, 2013 Hi jeebowhite, Thank you for doing that for me, sorry about placing the thread in the wrong section, this is my first time on one of these sites, so still learning. Kind regards. Tomo Quote Link to comment Share on other sites More sharing options...
Hobomassiv Posted March 8, 2013 Share Posted March 8, 2013 I think if Ford are aware of the problem and its affecting new cars then you shouldnt be paying a penny to have it fixed. The car you bought is not fit for purpose. Quote Link to comment Share on other sites More sharing options...
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