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2014 Focus Titanium 1.6 Auto Juddering

Ben1l
Ben1l
in Ford Focus Club

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Hello, I'm new to the Ford Owners Club and a total mechanical novice so please excuse me if my terminology isn't right...

3 Weeks ago I bought a '14 plate Ford Focus Titanium Nav (1.6 Auto) from a Ford Direct seller.

Ever since I got the car I've noticed a juddering when accelerating. It appears particularly noticeable when beginning to accelerate from crawling speed as you might in a traffic jam.

I returned the car to Ford where I was told that the problem had been diagnosed, and that a software updates of the clutch and PCM were done and that this solve the problem. I collected the car, and immediately noticed that the problem was still there and just as bad.

I returned the car to Ford today, and was told that the whole clutch and housing were now being replaced.

Having already got the car back once having been told that the problem had been sorted, I now have very little confidence in the garage.

Does changing the clutch sound like this will solve the problem? I appreciate any advice anyone can give me so I have as much knowledge as possible for when I got to collect the car again, if the problem has not been solved this second time.

Many thanks for your help.

Ben

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