Trewithy Posted April 13, 2016 Share Posted April 13, 2016 My car had its 1st service last month. At the time Ford Etis showed an `Outstanding Field service Action 14M02 – Transmission Control Warranty Extension’. I thought that having a service would have cleared the outstanding action but a month later Etis is still showing it as an outstanding action. My question is why is it still showing as outstanding, should the servicing dealer have dealt with it and cleared it from Etis? Quote Link to comment Share on other sites More sharing options...
alexp999 Posted April 13, 2016 Share Posted April 13, 2016 Any outstanding actions should have been sorted if it was serviced by a Ford dealer. There are two types of outstanding actions, urgent ones requiring a recall and you'll get a letter from Ford about it. Or otherwise non-urgent ones which just get done at the next service. 1 Quote Link to comment Share on other sites More sharing options...
ThaiFiesta Posted July 10, 2016 Share Posted July 10, 2016 I have this on my ETIS readout also. I understood it had something to do with the global extension Ford has given to the warranty for the TCM module on the Powershift transmission. Mine has died and been replaced once already. There's many references to it on google and other forums. Quote Link to comment Share on other sites More sharing options...
Pullock Posted July 10, 2016 Share Posted July 10, 2016 I had this on mine too, but the TCM recall was NOT done while it was being serviced I had to book it in separately to have that done, But it still states the 14M02 on ETIS. Quote Link to comment Share on other sites More sharing options...
jace1969 Posted July 11, 2016 Share Posted July 11, 2016 Have they taken the Reg way to search now as i have tried on a few links and just VIN number. Quote Link to comment Share on other sites More sharing options...
Trewithy Posted July 11, 2016 Author Share Posted July 11, 2016 Registration search is only on Windows Vista or later. Until recently I was still using Windows XP and could not put in my Reg but I could on my Vista laptop and I can on my new Windows 10 computer. Quote Link to comment Share on other sites More sharing options...
jace1969 Posted July 11, 2016 Share Posted July 11, 2016 4 hours ago, Trewithy said: Registration search is only on Windows Vista or later. Until recently I was still using Windows XP and could not put in my Reg but I could on my Vista laptop and I can on my new Windows 10 computer. I aint got it on windows10,gone onto Google and searched for ETIS and i just get the VIN page one,did have it on here a few months ago but gone. Quote Link to comment Share on other sites More sharing options...
Mariner Posted July 11, 2016 Share Posted July 11, 2016 I believe its browser related. I don't get reg lookup using Firefox (only VIN) but I do if I use IE. Quote Link to comment Share on other sites More sharing options...
jace1969 Posted July 12, 2016 Share Posted July 12, 2016 19 hours ago, Mariner said: I believe its browser related. I don't get reg lookup using Firefox (only VIN) but I do if I use IE. I see,yes im also on Firefox. Quote Link to comment Share on other sites More sharing options...
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