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Dashcam replaced under warranty

The Dark Knight
The Dark Knight
in Dash Cam Videos

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My Roadhawk DC-2 (purchased December 14) was acting up recently and either not working at all or suddenly bursting into life mid journey. I was eyeing up a replacement camera when I realised that it had a 2 year warranty.

I emailed their support people and exchanged several emails with their tech support manager. He said these were classic symptoms of corrupted data on the card and a simple format using the supplied software was insufficient. The card needed a full format which can take quite a while in some cases.

As I use a Mac, he said I needed to download SD Formatter in order to format it to the required settings. This failed so I boxed it up and posted it to them. They ran tests and it is indeed faulty. Brand new DC-2 has been posted and is now up and running nicely. Very pleased with the service.

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