TomsFocus Posted January 25, 2018 Share Posted January 25, 2018 Evening, So I can download FoCCCus from thier website, extract the files and then immediately open the programme - bit only if I 'run as admin'. But after I close the program and try to open it again, the program/app icon completely disappears from the folder. I tried creating a desktop shortcut which worked while the program was already open, but didn't lead anywhere next time I tried. So I've been downloading it each time I want to use it, not a massive issue I know but I'd rather it just worked like any other program. Any idea what I'm doing wrong? Quote Link to comment Share on other sites More sharing options...
mastachaz Posted January 25, 2018 Share Posted January 25, 2018 what system you are using ? Quote Link to comment Share on other sites More sharing options...
TomsFocus Posted January 25, 2018 Author Share Posted January 25, 2018 Windows 10 laptop Quote Link to comment Share on other sites More sharing options...
Dee_82 Posted January 25, 2018 Share Posted January 25, 2018 Ive had similar issues and if the same its to do with Windows Defender. open up defender and add the FOCCUS folder to the excluded list. (or temporally disable it) Certain programs have abilities that windows simply doesn't like, if it behaves in a certain way, windows can hide it from you for your own safety Not saying that's definitely whats wrong but its certainly possible Other alternatives are POS software interfering, such as Norton or McAFEE in almost every instance ive supported people with PC problems, those two feature in the most likely causes! they can basically do the same as what windows defender does and nuke it the moment you access the file 1 Quote Link to comment Share on other sites More sharing options...
TomsFocus Posted January 26, 2018 Author Share Posted January 26, 2018 I don't have Norton or McAfee so can rule those out! Will have a look at Defender now. Quote Link to comment Share on other sites More sharing options...
TomsFocus Posted January 26, 2018 Author Share Posted January 26, 2018 I can't find the excluded list on the current version of defender... Quote Link to comment Share on other sites More sharing options...
YOG Posted January 26, 2018 Share Posted January 26, 2018 Open Defender Click - "Cog" diagram, bottom left-hand corner Click - Virus & threat protection settings Scroll - Exclusions Click - Add or remove exclusions 2 1 Quote Link to comment Share on other sites More sharing options...
TomsFocus Posted January 26, 2018 Author Share Posted January 26, 2018 That seems to have solved it, thanks both of you! 1 Quote Link to comment Share on other sites More sharing options...
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