Stereo Controls

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Hi, when I press the button on the steering column to increase or reduce the volume the radio changes channel for all presets and I then have to reset all presets, if I use the volume control on the dashboard I do not have a problem. Is there a simple solution or is it to complex for an oldie.

Fiesta Titanium 2016.

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My fiesta (61 reg Zetec) does that sometimes aswell, the track and volume buttons switch around.. really annoying, they're also sometimes unresponsive, do you find that aswell? Maybe it is a software error - possibly needs an update, does anyone know?

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