Having had intermittent Bluetooth issues with my '12 plate Mondeo since I bought it, I found information on the Ford audio update, especially the "November 2012" update, as can be found here:

 

Unfortunately when I get to the part where the ignition is turned on, and the update should start...nothing happens.

Does anyone know if this update is supposed to work on a '12 Mondeo?

 

Wrong radio.
The update only works on sync systems not Visteon Sony head units.

Sent from my SM-G965F using Tapatalk

Oh, damn - so there's no known update for this sort of radio? Bluetooth functionality really is flaky at times...

It's down to the bluetooth module which is seperate to the radio.
Not sure where it is on a Mondeo but it will be bolted up under the dash somewhere.

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You need this... https://talkford.com/community/topic/390707-bluetooth-and-audio-modules-update-sat-nav/?hl=%2Busb+%2Bupdate#entry3114035

On 6/23/2019 at 10:21 AM, Frembrit said:

You need this... https://talkford.com/community/topic/390707-bluetooth-and-audio-modules-update-sat-nav/?hl=%2Busb+%2Bupdate#entry3114035

Oh, thanks! I'll give this a go.

1 minute ago, John Beranek said:

Oh, thanks! I'll give this a go.

Oh, that's exactly the file iNath posted about in these forums, and didn't work in my Mondeo. ☹️

ah right. 

Have you made sure you've unzipped the file and put it in the root of the USB stick (with nothing else on it)?