USB Not Supported

Recommended Posts

Hi I have a 2014 Ford Mondeo Estate, It's not got the sony sound system (I think it's just the standard one with the basic touch screen). I've not long got it and setup the Bluetooth fine to use my contacts and play music from my phone, however me and my wife have just put together music folders on a USB stick and when it's plugged into the car it says the USB is not Supported.

The USB is a 64GB SanDisk stick, however I tried a 4GB stick with a few songs on and it was fine.

Does the Mondeo system it have a max capacity stick it will accept (i,e 16GB/32GB)? or is it just unlucky that it's that USB it randomly doesn't like?



Share this post

Link to post
Share on other sites

Never mind I figured it out myself, but if anyone wants to know for the future:

The car only recognises FAT32 formatted devices, if a device is over 4GB you can't format it to FAT32 using Windows default Formatting tool. So using this article I was able to find this simple tool that allows you to format a USB device over 4GB to FAT32.

This sorted my problem and the USB that wasn't supported now is.

Share this post

Link to post
Share on other sites

You can format any stick up to 32GB with FAT32 using Windows 10 (and going back to 98se as far as I remember).

If you want to store an individual file on that 32GB stick that is more than 4GB in size then you have issues and would need the likes of exFAT and NTFS.

Your issue, as you have found, is formatting a 64GB stick to FAT32 is not so straight forward but is indeed needed for the Mondeo.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.