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Dual USB input port

Anthony Gough
Anthony Gough
in Ford Mondeo / Vignale Club

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My USB input ports doesn't seem to be working, When i plug my flash drive in it comes up with a partial message across the top of the screen saying possible bad usb cable..... but it doesn't show the rest of the message. When I plug it into the other port by its side it says the same. once these messages have been displayed if I reinsert it into either one nothing happens. has anyone seen anything like this before, All wires seem to be plugged in ok behind the module but don't know where the wires go, I'm assuming they go behind the dash, could it be a bad USB module, loose wire???

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