My ford focus eco 1.0 is about 2.5 years old purchased from new.

My car heating wasn't working so I booked it in to be checked. After a few days of continuing to drive it before they had seen it a light flashed up "engine failure" "service immediately" these are the first warning signs I have had. Today ford took my car. I rang them to find out that it has a cracked coolant pipe...and potential engine damage because all the coolant has leaked out from the cracked pipe!!!!!!!!!

I'm very worried about all of this :o(

I've been googling...only thing I could think of doing to find out more whilst they take my engine apart to find out how and if damaged :o( on my searches I've come across a few posts about brand new fords having issues with coolant pipes cracking? Does anyone have any insight into this at all? Any help would be wonderful as I don't know where I stand with this. No don't know when I'll get my car back, it's essential for getting my children to school and me to work etc and worried about if this will be covered by warranty...HELP :o(

Many thanks for reading my post Ally

If the coolant pipe had cracked ide assume the temp gauge would show this

http://www.honestjohn.co.uk/carbycar/ford/focus-2011/?section=good

All new car same problems as the old ones the ecoboost must be left to idle for 30 secs after you stop to allow the turbo etc to cool down if you don't the system regularly overheats and the pipes crack can't say if it will be honored under a warranty or not or if the manual tells you to follow the above procedure if it does and that's the cause they could say its you're fault in some cases they have put s new engine in at their cost in a few they have denied responsibility