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Missing FSH Dealer issues

Stodgey
Stodgey
in Ford Focus Club

Featured Replies

i've used my local halfords autocentre several times and have been completely satisfied with the customer service and workmanship , and as their website states , they are able to perform services to the exact manufacturers spec.

so im not the least surprised some rental & leasing company's have swerved ford altogether and got better deals or better service from other independent  vehicle repair businesses.

 

 

2 hours ago, iantt said:

.......... this enables any dealer to access the service record and print out for customer.

well if they can do that so easily , why has the dealership discussed in this thread not bothered to provide service history after 4 months and threat of legal action ??

the mind boggles really.

my only conclusion is that there is no history to provide, it doesnt exist or never happened , and the car was sold under false pretenses , and now theyre stalling as they are about to get caught out..

 

  • Quote
    • Like 3


    54 minutes ago, biff55 said:

    well if they can do that so easily , why has the dealership discussed in this thread not bothered to provide service history after 4 months and threat of legal action ??

    the mind boggles really.

    my only conclusion is that there is no history to provide, it doesnt exist or never happened , and the car was sold under false pretenses , and now theyre stalling as they are about to get caught out..

     

    Couldn't agree more.

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    • Like 1

    Worth Googling the registration in case Google picked up the page in May and may either have a cached copy or URL you could feed into archive.org.

    One lesson learnt though - ALWAYS print out car adverts as they effectively form one part of a contract you are both signing up to.

  • Quote
    12 hours ago, MJNewton said:

    Worth Googling the registration in case Google picked up the page in May and may either have a cached copy or URL you could feed into archive.org.

    One lesson learnt though - ALWAYS print out car adverts as they effectively form one part of a contract you are both signing up to.

    If on autotrader they will have a copy, also sites like the wayback machine may have one.

  • Quote

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    The "Digestive"

    • The Digestive Forum Roundup (31st May - 7th June 2026)

      Steve ·
      The Digestive Forum Roundup (31st May - 7th June 2026) We hope you’re all enjoying your week and finding time for some time enjoying your Ford! This week, our vibrant forum has been buzzing with discussions that touch on a diverse range of Ford models, from the Mondeo to the Fiesta and Focus. Here’s a recap of some key conversations that might pique your interest. Starting with the Mondeo, user Frenchspanner shared a particularly frustrating issue relating to a 'Immobiliser Active' message appea
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