37 replies to this topic

[adamc260]

When I used to go to Toyota there would always be something wrong with my car after a service. Once they smashed my lights rear lights, once they scratched my interior, sometimes the car would be manky inside after getting it back, then other times my radio station would be changed...WTF why are they listening to my radio?!

They once told me the tread was down to 5mm on the front tyres and next year when I went back it was 7mm. Magical growing tyres! I don't mind buying cars but I dread having them serviced, most garages are useless.

That's dead weird, my local Toyota dealership roll out the red carpet for you!!

The local ford dealership just about service your car

I suppose it depends on location =/ It shouldn't really though ...

[Sam C]

I've been fairly unimpressed with my local Ford dealer; everything feels like a real battle and far too much effort. It's not just Ford though, I've had some really bad experiences with BMW and MINI (although my local MINI dealer is fantastic when it comes to after sales, but appalling during the sales side of things).

My BM always went to one of two independents who were both fantastic. Main dealers to seem a bit rubbish.

[kevin lancelott]

I agree buying a car is less hassle than taking it back for a service.I turn my radio off now when it goes because they do seem to play with the radio.Maybe its part of the new service plan.I used to take my car for its service on a day off but then they take the !Removed! and have it from 8.30 till 5.They always say fetch it early and when I do they say we are busy so it will be a while,so I don't get it back till nearly five every time and I thinking why am I always last and when I go its still not ready for me.Now I get them to pick it up from work because its within the radius they will get it and I wont miss the car for the time I am working.Also they fetch it back before I finish work instead of when they are done.I not had any trouble with the garage as in being palmed off or damage done.They cannot be that bad if I have bought my last 4 cars from them and all serviced by them.

[Jack7]

As if the dismissive dealer wasnt bad enough, tried to call a ford in glasgow to get it booked in there and they want to charge me £79 to "investigate" the problems that im claiming my car has! Their unbelievable! So I told them to forget it!

[Amy]

I've had the opposite experience - my local ford dealer has actually been really good as of late and more than helpful.

i've took my car in twice over the last week with bluetooth problems and they've done the update under warranty with no quibbles even though my car is 3 years old next week.

I'm sure being female helps though...

Must say, being female certainly has not helped me in the slightest, if anything think it has hindered me, so i've come to the conclusion you probably do not look like a bulldog
No all joking aside, being young and female, very hard work with the local Ford. Very very unhelpful, but they will get their come uppance when they need their cars fixing and I turn them away

[2011fiesta]

Must say, being female certainly has not helped me in the slightest, if anything think it has hindered me, so i've come to the conclusion you probably do not look like a bulldog
No all joking aside, being young and female, very hard work with the local Ford. Very very unhelpful, but they will get their come uppance when they need their cars fixing and I turn them away

lol. Are you a mechanic ?

And nice display pic by the way - very arty

[Amy]

lol. Are you a mechanic ?

And nice display pic by the way - very arty

haha no im not a mechanic, just the power mad receptionist that does the bookings. So if they cant get past me they cant get in
And thankyou very much! Somedays it looks better behing a leaf

[2011fiesta]

haha no im not a mechanic, just the power mad receptionist that does the bookings. So if they cant get past me they cant get in
And thankyou very much! Somedays it looks better behing a leaf

Ah I see. lol.

I nearly went for squeeze. Looks good, especially in the sun