CD eject issues Mk3.5

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Three days in with the Focus and the honeymoon is over... :rolleyes:

I’ll be contacting the dealer tomorrow but in the meantime can anyone offer any advice on a dodgy CD player? The issue is it’s taken a CD in but it won’t play or eject (I know CD’s are old hat but I was just checking everything worked) so basically it hasn’t recognised that there’s a disc in there. 

Its a 2015 MY with the sync system with the small non-touch screen.

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