Jump to content
Do Not Sell My Personal Information


Windscreen replacement - gone wrong


drew_tdci
 Share

Recommended Posts

National Windscreens replaced my screen and supposedly recalibrated the cameras. Car came back in a state (see pics). 

Broken glass left throughout cab and across leather seats, broken plastic clips found (presumably from the camera surround as it’s not been put back together properly), gap in N/S corner of screen where seals don’t line up, and a white polystyrene bobble on the inside of the glass - in line-of-sight of one of the cameras. 

Told insurers, passed back to National Windscreens where a regional manager tried saying the gap in screen was supposed to be there to allow water through - until I mentioned I had before and after photos... 

It has to go back for a second replacement to “give them chance to rectify it” but I really have no confidence in them. Total lack of care.

1) Can anyone tell what the plastic clips might be from? (I’ll try and get better pics).

2) If it comes back a mess a second time what are my options? Could I take it to ford to have it done properly and then try and claim the money back? Or request a different company such as Autoglass? 

 

D9197522-884D-4C97-9225-84DF24DA7D2D.jpeg

14622DB3-276C-4316-A6FF-51BAD552C26C.jpeg

A4AE70ED-31F2-4447-9914-5EC5E37EDAD2.jpeg

2AE45A16-FD2F-4E6A-A952-568ABCF56320.jpeg

Link to comment
Share on other sites


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share




×
×
  • Create New...

Forums


News


Membership