Andreuk

2015 Focus adaptive lighting problems

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Hi all,

I am having an issue with my 2015 Focus titanium X adaptive lighting unit(s) , quick story is that I bought the car in March 2016 (nearly new). In November 16 both headlight units were replaced under warranty due to malfunction, the lights were constantly moving and resetting when stationary.

Recently (after 12 days of cars base warranty expiring! 😠) the headlights have malfunctioned again and will cost a staggering £650 each! 

The purpose of this post is to firstly warn any prospective buyers of this model that the potential for replacing headlights every 18-20 months is a clear possibility, and secondly ask if there are any cheaper non dealer options as I have totally lost faith in the headlight units.

Any help would be appreciated.

Andre

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On 8/11/2018 at 6:06 PM, Andreuk said:

Hi all,

I am having an issue with my 2015 Focus titanium X adaptive lighting unit(s) , quick story is that I bought the car in March 2016 (nearly new). In November 16 both headlight units were replaced under warranty due to malfunction, the lights were constantly moving and resetting when stationary.

Recently (after 12 days of cars base warranty expiring! 😠) the headlights have malfunctioned again and will cost a staggering £650 each! 

The purpose of this post is to firstly warn any prospective buyers of this model that the potential for replacing headlights every 18-20 months is a clear possibility, and secondly ask if there are any cheaper non dealer options as I have totally lost faith in the headlight units.

Any help would be appreciated.

Andre

I would push to get them replaced again under warranty as they aren't that old and two you're just outside of the window. I've had one done on my car, and touch wood has been fine since.

I'd contact Ford Customer Relations directly about the issue as well because at the present time I could see this being a not fit for purpose claim under the sales of goods act although I'm hoping someone is going to correct me on this one.

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