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Charged EXTRA for passenger headlight

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in Dealer Problems & Consumer Advice

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I needed a Drivers side headlight after an accident. I used PartsGateway online and a car breaker "Ford Bits" sold me one for £70. They asked for a picture and said my headlights weren't originals, they'd been replaced previously at some point. So because I'd already purchased the drivers side I asked if they had a passenger side to match the drivers side they sent out. Eventually he came back and said yes, £80 for the passenger!

I phoned up and they said they charge more for the passenger side as they're more likely to get damaged. I think they knew I'd pay what they asked as I'd already purchased the drivers side and NEEDED a passenger side to match so put the price up! Have I been done?! 😠

 

"Ross" dealt with it via PartsGateway, he's the one that decided the price. I phoned up and spoke to the receptionist who seemed nice, she tried to talk him out of it but he wouldn't budge on price. 

My question is... Is that normal? 

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