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Voice control and sync can anyone help please?

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Hi All,I have bought a Ford Fiesta 2015 eco-boost which I love the only problem is I’m having Is with Ford voice activation. when I ask it to play a track from my mobile phone sometimes it gets it right and sometimes it gets it wrong and just wondered if anybody else has had the same problem. Also sometimes the system pauses before the next track starts to play.also

When ask it to call somebody it comes through both speakers when it says ‘say a command ‘but when the person answers the phone it only comes through the the front right-hand speaker and just wondered if somebody knows how I could resolve this?

I have tried master reset and that hasn’t resolved it.

Other than these teething issues I love the car!

Thanks

 


 



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