fred1234 Posted March 4, 2010 Share Posted March 4, 2010 help i have a 2007 1.25 which has a right noisy engine and thrust bearing in clutch dealer does not want to know how do i persuade him to budge its driving me mad Quote Link to comment Share on other sites More sharing options...
mintalkin Posted March 4, 2010 Share Posted March 4, 2010 you could try customer services on 0845 841 1111, but if the car is out of warrenty i fear you will have no joy as they would put the bearing noise down to wear and tear or abuse, good luck. Quote Link to comment Share on other sites More sharing options...
fred1234 Posted March 5, 2010 Author Share Posted March 5, 2010 Still. In warranty Manager. Says all do that is this true? the engine noisy after oil. Change. Dealer don't care customer service always wAiting any more ideas Quote Link to comment Share on other sites More sharing options...
roversok Posted March 5, 2010 Share Posted March 5, 2010 Inform them in writing that you are getting an independent engineers report, If proven to be Fords problem you will be returning the car to them for fixing, taking an hire car, informing your solicitor, informing the local media with reference to shoddy service, If they refuse to have it back put information about rubbish service all over the car and park it outside there dealership. Quote Link to comment Share on other sites More sharing options...
Gazjs Posted March 5, 2010 Share Posted March 5, 2010 Inform them in writing that you are getting an independent engineers report, If proven to be Fords problem you will be returning the car to them for fixing, taking an hire car, informing your solicitor, informing the local media with reference to shoddy service, If they refuse to have it back put information about rubbish service all over the car and park it outside there dealership. This route works, the engineers report and lawyers that is. Be aware though, that Ford will not pay for the engineers report, even if you can prove it was there mis-diagnosis. Quote Link to comment Share on other sites More sharing options...
audicab26 Posted March 7, 2010 Share Posted March 7, 2010 Hi, I used to work at a Ford dealer (until about 5 years ago) and this was certainly a common problem on the 1995 to 2002 Fiesta 1.25. The noise goes when you dip the clutch? I am guessing Ford must know of this issue - it sticks in my mind from back then (I was in sales). If you are getting no joy from your dealer - try another. The good thing about Ford is the size of the network. There are lots of new Ford 'retail dealers' popping up everywhere. Where I live in Kent there are about 7 dealers within an hours drive. Worth a go? Good luck. Quote Link to comment Share on other sites More sharing options...
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