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Ceiling blind reset - help needed!

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First time posting in here 😊

I have a 64 plate titanium x, with the pano roof. A little while ago the blind starting fully closing but then opening a couple of inches again so now won't sit fully closed. 

I've had a good Google and had a few attempts at resetting it but nothing has worked so far. Ford offered to replace the whole unit, but it's fine apart from opening up a little. Its not been stuck or rucked up at all. 

Does any one have a reset that's worked if possible please? 😊 

Thanks in advance!! 

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