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Usb and Bluetooth stopped

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I have a 2012 ford mondeo estate titanium x. It has the standard Sony 1 cd audio unit (not the sat nav version) 

Recently the usb drive I've been using for years suddenly won't work, it simply hangs on 'initialising'. Tried several formatted flash drives just to see and all do this.  As for bluetooth that's stopped also an the car doesn't broadcast a bluetooth signal to connect to. Tried 2 x different phones and neither can see the 'ford audio' that used to be there? 

Tried messing with fuses and disconnected the battery to reset the audio until (which worked to reset it) but the issue persists. The radio stations works but that's it. 

Researched updating the audio software but can't because it won't recognise USB to install the downloaded files. 

Nothing major changed recently so utterly confused so any help appreciated? 

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