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YUASA BATTERY FAILURE

williamweb
williamweb
in General Chat

Featured Replies

Failed battery after 2.5 years with a 5 yr guarantee from Halfords.£15 for fitting a replacement🤔Nope not paying.I asked if I could use a couple of tools to take the old battery out, answer; no ,we can’t on health and safety grounds.Luckily I had my Noco battery starter in the boot so had to return home, a 7 mile trip for my own tools.If i didn’t have my battery starter on me than I would’ve had to stump up the £15 because they also said no to a jump start.

Am i asking for too much as a customer?If it was me I would go the extra mile for a customer to be happy,seems not at Halfords👍

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    • Like 1


    Did the battery fail in Halfords car park?  What are the chances of that lol!

    Tool lending and jump starts will be a liability issue.  Can't do anything nowadays without questioning if there could be any damage or injury that the customer could sue you for...

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    • Like 1
    • Author
    1 minute ago, TomsFocus said:

    Did the battery fail in Halfords car park?  What are the chances of that lol!

    Tool lending and jump starts will be a liability issue.  Can't do anything nowadays without questioning if there could be any damage or injury that the customer could sue you for...

    No failed a couple of weeks ago.Had to keep charging it up👍

  • Quote
    • Like 1
    • Author
    3 hours ago, TomsFocus said:

    Did the battery fail in Halfords car park?  What are the chances of that lol!

    Tool lending and jump starts will be a liability issue.  Can't do anything nowadays without questioning if there could be any damage or injury that the customer could sue you for...

     

    3 hours ago, TomsFocus said:

    Did the battery fail in Halfords car park?  What are the chances of that lol!

    Tool lending and jump starts will be a liability issue.  Can't do anything nowadays without questioning if there could be any damage or injury that the customer could sue you for...

    Why not sign a form to protect them.I know it’s red tape but it would of saved selfish me an extra  trip😁

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    • Haha 1

    Should have just bought the tools, done the battery swap and take the tools back for a refund 🤣 you need to think outside the box and play them at their own game !

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    • Haha 2

    Go

    36 minutes ago, unofix said:

    Should have just bought the tools, done the battery swap and take the tools back for a refund 🤣 you need to think outside the box and play them at their own game !

    Or got a couple of them to give you a push to bump start it! 👍

  • Quote
    18 minutes ago, Turvey said:

    Go

    Or got a couple of them to give you a push to bump start it! 👍

    Sounds like manual handling which they may not be certified to do, could cause themselves an injury! :whistling:

     

  • Quote
    • Haha 1
    • Author
    26 minutes ago, Turvey said:

    Go

    Or got a couple of them to give you a push to bump start it! 👍

    At the time most were on a lunch break.I don’t think the 60 year woman serving would of been up for it.But if I had asked politely maybe I could of got her behind the steering wheel with me pushing.😀

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    • Haha 1

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