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Mk4 SOS button … has anyone actually used it?

Alex.S
Alex.S
in Ford Focus Club

Featured Replies

Wondering how this works in a real SOS situation? 

  • Quote


    Open the cover, press the button, it starts a countdown before making an automated emergency call. 
     

    The idea is to give you the option of initiating an emergency call if it hasn’t done so itself. Like if airbags didn’t go off but you’re  somehow trapped in your seat etc. 

     

    Did your dealer not show you it at hand over?

  • Quote
    46 minutes ago, alexp999 said:

    Did your dealer not show you it at hand over?

    I bought my car July 2020 and all I got from the Ford dealer was the keyfobs left on an empty desk and a note to say it was in bay 18. 😟

  • Quote
    • Confused 2
    • Sad 1
    • Author
    2 hours ago, alexp999 said:

    Open the cover, press the button, it starts a countdown before making an automated emergency call. 
     

    The idea is to give you the option of initiating an emergency call if it hasn’t done so itself. Like if airbags didn’t go off but you’re  somehow trapped in your seat etc. 

     

    Did your dealer not show you it at hand over?

    Possibly,  but 2 years later it’s forgotten. So it’s thru to 999? 

  • Quote
    10 hours ago, Alex.S said:

    Possibly,  but 2 years later it’s forgotten. So it’s thru to 999? 

    If it's Ford related, it'll be 666...

  • Quote
    • Haha 3
    11 hours ago, unofix said:

    I bought my car July 2020 and all I got from the Ford dealer was the keyfobs left on an empty desk and a note to say it was in bay 18. 😟

    Tbf, there was a global pandemic on by then! :laugh:  I just had a very quick handover with mine as well, nothing shown or explained.

  • Quote
    On 11/5/2021 at 8:42 PM, alexp999 said:

    Open the cover, press the button, it starts a countdown before making an automated emergency call. 
     

    The idea is to give you the option of initiating an emergency call if it hasn’t done so itself. Like if airbags didn’t go off but you’re  somehow trapped in your seat etc. 

     

    Did your dealer not show you it at hand over?

    I was never shown that, at least I know where the sos button is, as I'm a dinosaur I don't have a mobile phone, so might come in handy.

  • Quote
    1 hour ago, Nimrodmk8 said:

    I know where the sos button is, as I'm a dinosaur I don't have a mobile phone, so might come in handy

    It can be useful to contact the emergency services if say you need help at the scene of an accident for others involved. The system sends the Emergency control centre your GPS coordinates making it easier and faster for them to find your location.

  • Quote
    • Like 1
    1 hour ago, Nimrodmk8 said:

    I was never shown that, at least I know where the sos button is, as I'm a dinosaur I don't have a mobile phone, so might come in handy.

    Doesn't it need the mobile to make the call?

  • Quote
    1 minute ago, shawty1984 said:

    Doesn't it need the mobile to make the call?

    No mobile required - it works 24 hours a day for free.

    Just a little information that you might not know. You can take any mobile phone with or without a working contract/airtime provider and even without a sim card fitted you can still call 999 in the UK.

  • Quote
    • Like 1
    • Thanks 2

    The car has a built in modem to dial out the emergency assistance. It’s also used for Ford pass and hotspot where fitted. 

  • Quote

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