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Ford focus LX 1.6petrol mk1 1998-2004(2004) passenger window won't go down


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Hello , I hope that someone can help or give me an advice that can  point me in the right direction what should I do.

I have problem with the front passenger side window , it won't go down . I've bought and replace the window regulator with the motor and then I realised that it's not that, as I saw the new regulator only went up but couldn't go down neither from the passenger or driver switch sides. I've checked the fuses what it's says in the guide book are for the windows but that wasn't it too. 

Any advice how should I proceed?thanks 

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I think it may be better if you post in the Focus forum rather than this Fiesta forum. 

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