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Fiesta eco boost 69 plate maps not working

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I have recently bought a Ford Fiesta 1l eco boost 69 plate and have trouble with the map not working.  I have tried removing device from bluetooth and phone and resyncing. I have bought a new lead to connect the phone for Android auto but that makes no difference.  Sometimes on connection, the map works but then it just vanishes. 
any other suggestions. Thank you

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Google maps on Android auto, Google maps works on my phone, when I connect to the car, sometimes maps shows but then vanishes after a few minutes and says apps not found

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