I have downloaded the latest map update Map_49418_Update.zip and installed this in the vehicle. The car generated an xml file in the SyncMyRide folder and the screen showed a message that the USB stick could now be removed. I went to the ford Sync and Maps page to confirm the update and navigated to the xml file. and a green circle with a tick briefly appeared. However, the web site still says a Map Update is available, and when I download this it's the same zip file I have already installed. How can I get the website to recognise that the update has been done? I am concerned that it will block me getting any future map updates until this is done.

I can attach the .xml file if that would be helpful.

It’s a bug. Loads of threads on this already just ignore it. 
 

There are no new maps at the moment. 

Thanks for that information. By the way, which would be the best forum to post satnav problems? I looked for posts on the same issue and didn't find any, but I may not have been looking in the best place, (also there doesn't seem to be an easy way to classify posts on this forum, by using tags for example).

We don't really have a sat nav forum, but if it covers more than one model, such as Sync issues, then General Ford discussion is a good start.

If you make sure that the search filter is set to everywhere, it should show you threads from all forums. You can use the search settings to refine it to showing only content with all keywords in your search and also only searching titles. People do tend to post in their model's forum, but I regularly use the latest posts feature, so see the same question being asked.

Thanks.