Anorakmark Posted May 30, 2023 Share Posted May 30, 2023 Good morning all. Can anybody shed some light on the new feature that has appeared on the Ford website for my vehicle under the subscriptions tile. I currently subscribe to live traffic each month, but now there is the option for this other service connected Nav at a cost of £5.50 pcm. Does anybody know what this is & if I subscribed does this supersede the live traffic subscription I have, or do I need to cancel that. I thought Ford connected Nav was for Sync 4 systems ?? I have attached pictures from my Ford account. Any information would be gratefully welcomed. Quote Link to comment Share on other sites More sharing options...
Aswt Posted May 30, 2023 Share Posted May 30, 2023 I have the same problem. For my first year I had the free "Live Traffic" and now it's time to subscribe I have these two options shown in the previous post. I have subscribed to "Connected Nav" but do I still need "Live Traffic". What's the difference? I phoned the Ford Helpline and asked the same question. The answer was "they are both very similar" and I could have both, but they could not explain the difference between the two in detail. Not very helpful. So as customers it would be good to have a bit more information. I'm still left puzzled. Quote Link to comment Share on other sites More sharing options...
Anorakmark Posted May 30, 2023 Author Share Posted May 30, 2023 1 minute ago, Aswt said: I have the same problem. For my first year I had the free "Live Traffic" and now it's time to subscribe I have these two options shown in the previous post. I have subscribed to "Connected Nav" but so I still need "Live Traffic". What's the difference? I phoned the Ford Helpline and asked the same question. The answer was "they are both very similar" and I cold have both, but could not explain the difference between the two in detail. Not very helpful. So as customers it would be good to have a bit more information. I'm still left puzzled. Yes I am confused as to what the difference is and if you subscribe to the Connected Nav does this mean you can cancel the live traffic subscription. I'm unsure of what the difference is between them except the price. Quote Link to comment Share on other sites More sharing options...
Anorakmark Posted May 30, 2023 Author Share Posted May 30, 2023 10 minutes ago, Aswt said: I have the same problem. For my first year I had the free "Live Traffic" and now it's time to subscribe I have these two options shown in the previous post. I have subscribed to "Connected Nav" but so I still need "Live Traffic". What's the difference? I phoned the Ford Helpline and asked the same question. The answer was "they are both very similar" and I cold have both, but could not explain the difference between the two in detail. Not very helpful. So as customers it would be good to have a bit more information. I'm still left puzzled. Are you running Sync 3 or Sync 4 ?? Quote Link to comment Share on other sites More sharing options...
Aldridge Andy Posted May 30, 2023 Share Posted May 30, 2023 Looking at the screenshots and their respective images, Connected Nav is for Sync4. Looks like another Ford website hiccup. 1 1 Quote Link to comment Share on other sites More sharing options...
Anorakmark Posted May 30, 2023 Author Share Posted May 30, 2023 1 hour ago, Aldridge Andy said: Looking at the screenshots and their respective images, Connected Nav is for Sync4. Looks like another Ford website hiccup. Yes I think it is, I have subscribed to see if there is any difference & non what so ever!! Quote Link to comment Share on other sites More sharing options...
Bashful Posted May 31, 2023 Share Posted May 31, 2023 Are you meant to get Live Traffic free for a year? Mine says Active but the expiration date is the day I collected the car. Connected Nav says Activation Pending Quote Link to comment Share on other sites More sharing options...
StephenFord Posted May 31, 2023 Share Posted May 31, 2023 I love hearing about this 'subscription' nonsense that Ford use to fleece customers. (£66/year) I get lifetime free map updates, in addition to live traffic alerts. Of course, my 10 year old Garmin SatNav was really expensive at £65, so I would expect such service 😂 2 Quote Link to comment Share on other sites More sharing options...
Anorakmark Posted May 31, 2023 Author Share Posted May 31, 2023 18 hours ago, Anorakmark said: Yes I think it is, I have subscribed to see if there is any difference & non what so ever!! Your correct, I called Ford today & was advised by their Fordpass department that this is an error on the website and will be removed soon. Connected Nav is for Sync 4 systems. Quote Link to comment Share on other sites More sharing options...
martinf64 Posted May 31, 2023 Share Posted May 31, 2023 2 hours ago, Anorakmark said: an error on the website Surely not....🤣 1 1 Quote Link to comment Share on other sites More sharing options...
unofix Posted May 31, 2023 Share Posted May 31, 2023 I only hope and pray that those who write and control the software for launching nuclear weapons are a tad more professional than the shower at Ford 🙄 1 Quote Link to comment Share on other sites More sharing options...
Anorakmark Posted May 31, 2023 Author Share Posted May 31, 2023 3 hours ago, martinf64 said: Surely not....🤣 Well that's what I thought, Ford do not make errors on their website, LOL 🤣 1 Quote Link to comment Share on other sites More sharing options...
Aswt Posted May 31, 2023 Share Posted May 31, 2023 On 5/30/2023 at 5:37 PM, Anorakmark said: Are you running Sync 3 or Sync 4 ?? I am running Sync 3. Quote Link to comment Share on other sites More sharing options...
Anorakmark Posted June 1, 2023 Author Share Posted June 1, 2023 17 hours ago, Aswt said: I am running Sync 3. I had it confirmed with Ford UK that Connected Nav is only for Sync 4 systems. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Ford UK Shop
Sponsored Ad
Name: eBay
Ford Model: FordUK Shop
Ford Year: 2024
Latest Deals
Ford UK Shop for genuine Ford parts & accessoriesDisclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.