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Navigation missing

FirstTimeFord23
FirstTimeFord23
in General Ford Related Discussions

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Just purchased a new ford puma 2022 version and it seems the sat nav section is missing on my infotainment panel homepage. And its also version 2.5 (expecting 3). Any suggestions? Had a quick search on google and unable to find out whats causing it. 

  • Quote


    9 minutes ago, FirstTimeFord23 said:

    And its also version 2.5 (expecting 3). Any suggestions?

    ...... prepare to be disappointed ?  🤔

  • Quote
    • Haha 2
    • Author

    All the documents inside the car states Sync 3. 

    Is the literature wrong or something?

  • Quote
    • Sad 1

    Not all Puma's have Sync 3.0 some only have the cut back version of 2.5

     

  • Quote
    • Like 1

    Usb cable and android auto, Google maps or Waze. . Be better than the standard sat nav

  • Quote
    • Like 1
    • Author

    So miss sold the car and miss printed paper work inside?

    Its defo not the design line. Website also said Sync 3. Both fords and the dealer. So I assume this is just how ford and its dealers operate? 

  • Quote

    What spec of puma do you have. Does sound like miss sold. Maybe by accident, maybe not. Which website said sync 3? 

  • Quote
    • Author

    The ford website and the dealers website both mentioned Sync 3. 

    Upon checking other car review websites it does state Sync 3 for my model with satnav. I have a Sync 3 Quick start guide etc in the glovebox as well. 

    ST line 2022 version 135bhp. None of the paper work or order information mentions Design 2.0 either. If you go spec a ford puma ST line on the website it states "Ford SYNC 3 Navigation with 8'' touchscreen, DAB radio, Emergency Assistance, Apple Carplay & Android Auto, 6 speakers plus FordPass Connect"

  • Quote

    If the software versions reported by the in car display only say Sync 2.5 though, then there won’t be any nav. 

  • Quote
    7 hours ago, FirstTimeFord23 said:

    The ford website and the dealers website both mentioned Sync 3. 

    Upon checking other car review websites it does state Sync 3 for my model with satnav. I have a Sync 3 Quick start guide etc in the glovebox as well. 

    ST line 2022 version 135bhp. None of the paper work or order information mentions Design 2.0 either. If you go spec a ford puma ST line on the website it states "Ford SYNC 3 Navigation with 8'' touchscreen, DAB radio, Emergency Assistance, Apple Carplay & Android Auto, 6 speakers plus FordPass Connect"

    Could have been a fault with the sync when new and wrong replacement fitted? 

  • Quote

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