Skip to content
View in the app

A better way to browse. Learn more.
Ford Owners Club - Ford Forums

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.



Join the Independent Ford Owners' Club

Our community has been built by enthusiasts, for enthusiasts, and proudly run by Ford owners' for over 18 years. As an independent, non-official club, everything you’ll find here, advice, support, and opinions, comes directly from members with genuine Ford ownership experience.

Join our friendly community... it's Free!

 

Dealer can't fix my car

westy77
westy77
in General Ford Related Discussions

Featured Replies

Ford Puma ST 2022 August.

Brand new on pcp.

Today it's 15 months old with 9.6k miles. Still under warranty.

 

Started getting a clunky noise for steering.

October 27th goes in to Ford, they fit new column.  Drives fine for 3 days noise come back.

Goes in again and gets another column and a clock spring. Again, drives fine for a few days and issue comes back. 

November 17th new steering  rack fitted. 

I turn on ignition wiggle the steering wheel, Still clunking and making noise. Plastic cowling surrounding of column and indicators is now moving when I turn the steering wheel. I walk back in they look at it and agree its not right. 

They've always kept me moving with their own vehicle or enterprise rental vehicle.

So that's 3 attempts to fix my car, and its still at the dealership. What should I do?

I think the next time i goto collect it will be the same.

They already said trued to say some noise and movement is normal.

But the point is, for 9.6k miles since new I've had no noise and no movement.

Any advice appreciated 

  • Quote


    3 hours ago, westy77 said:

    So that's 3 attempts to fix my car, and its still at the dealership. What should I do?

    Contact Ford Customer Relations Centre (Option 4)

    https://www.ford.co.uk/help/general/contact-us

  • Quote

    Ford customer relationship centre should help. As a last resort, I assume it’s pcp with Ford Credit and they can bring pressure to get it resolved.

  • Quote

    • Latest Deals

    Ford UK Shop for genuine Ford parts & accessories

    Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Reply to this topic...
    Go to topic listing

    The "Digestive"

    • The Digestive Forum Roundup (24th May - 31st May 2026)

      Steve ·
      The Digestive Forum Roundup (24th May - 31st May 2026) We hope this email finds you well and enjoying your week. As always, our forum has been buzzing with activity, so we’ve compiled the highlights for you. Plenty of interesting discussions are taking place, especially around the Ford Focus and Fiesta models. Starting off with the Focus, many members have been discussing issues with the Emergency Call System, particularly in the Mk4 model. PLB raised concerns about persistent malfunctions, a se
      Steve
      Steve
      • 182 views





    Background Picker
    Customize Layout

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.