Skip to content
View in the app

A better way to browse. Learn more.
Ford Owners Club - Ford Forums

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.



Join the Independent Ford Owners' Club

Our community has been built by enthusiasts, for enthusiasts, and proudly run by Ford owners' for over 18 years. As an independent, non-official club, everything you’ll find here, advice, support, and opinions, comes directly from members with genuine Ford ownership experience.

Join our friendly community... it's Free!

 

Electrical issues - 2021 puma

Bakes1295
Bakes1295
in Ford Puma Club

Featured Replies

Hi guys, we have a 2021 ford puma and over the last 3 days we’ve experienced some electrical issues. We parked up just fine on Saturday and then when we got back to the car, the radio had no sound at all. The volume knob doesn’t bring anything up on the screen and the volume buttons on the steering wheel also don’t work. I have tried CarPlay and the radio etc, and all works fine (as in you can use the unit, change the radio station etc) but there is just no sound. It does still make a sound for the parking sensors though? I have checked the fuse for the audio unit, all looks good, I have performed a full factory reset, still no joy. Any ideas?? 

weirdly at the same time we noticed that the keyless entry on the passenger door has stopped working at exactly the same time - related or coincidence? Thanks in advance 

  • Quote


    2 hours ago, Bakes1295 said:

    weirdly at the same time we noticed that the keyless entry on the passenger door has stopped working at exactly the same time - related or coincidence?

    Related, yes.

    The vehicle battery State Of Charge is low, and the car is trying to turn off none essential equipment.

    Charge the battery for a MINIMUM of 12 hours and all should return to normal.

    Ford - Battery SOC & Text.JPG

  • Quote
    • Like 1
    • Author

    Thanks for your reply. I took it to my local dealership today and mentioned what you said about the battery. They gave the battery a test and it came back fine, giving good voltage reading of 12.61 volt and no issues on the health report. Anyways, it’s booked in for Friday morning so will report back if they find anything

  • Quote
    • Like 1
    2 hours ago, Bakes1295 said:

    They gave the battery a test and it came back fine, giving good voltage reading of 12.61 volt

    I don't doubt what you say, but I suspect the garage were not telling you the whole truth. Your battery voltage would be unlikely to be 12.61V  as that is in the 100%+ bracket. Your cars charging system (unless you have reprogrammed it) is set to only charge the battery to 80% which would be 12.42V

    I suspect that they didn't check the voltage 1 hour after parking it up, and the battery had not had time to settle to the correct level.

  • Quote
    • Like 2

    Latest Deals

    Ford UK Shop for genuine Ford parts & accessories

    Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.
    Note: Your post will require moderator approval before it will be visible.

    Guest
    Reply to this topic...
    Go to topic listing

    The "Digestive"

    • The Digestive Forum Roundup (31st May - 7th June 2026)

      Steve ·
      The Digestive Forum Roundup (31st May - 7th June 2026) We hope you’re all enjoying your week and finding time for some time enjoying your Ford! This week, our vibrant forum has been buzzing with discussions that touch on a diverse range of Ford models, from the Mondeo to the Fiesta and Focus. Here’s a recap of some key conversations that might pique your interest. Starting with the Mondeo, user Frenchspanner shared a particularly frustrating issue relating to a 'Immobiliser Active' message appea
      Steve
      Steve
      • 100 views





    Background Picker
    Customize Layout

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.