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Lost Ford Ranger Keys......dealership Like An Ashtray On A Motorcycle

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Hi guys, i'm seriously hoping someone can help me, I recently lost my one and only key for my ford ranger, i went to the dealer with my log book, proof of identity hoping it would be a simple case of them ordering in a cut key and programming the chip.......hell no!!!! Too be fair i have little faith in my local dealership due to past experiences.....anyhow, they are telling me they need the key code from the barrel before ordering a new key, saying they would need to disassemble to find it? and that it would be possibly easier and cheaper to order a new barrel and lock kit.....he said as the ranger is a mazda badged a ranger, its not straight forward to order a new key, and cant be done simply using the vin number???? surely this is rubbish????

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