I have a Ford Focus Zetec s 1.8 on a 59 reg. I have just noticed that the heaters, all though blowing, will not blow warm air at all. Anyway, looking through the service portfolio, it says the base warranty for Focus is only 1 year. Then goes on to say Ford Protect is an extra 2 years but, Ford Protect is an optional extra. First of all, how would you find out you have Ford Protect and secondly, were would I stand on claiming on the warranty for my problem, the car being over 2 years old. Stupidly, I thought it was a basic 3 years warranty.

I could be wrong, but I'm almost certain it is a full 3 year warranty, however is broken down into Ford 1 Year and Ford Protect for a further 2 years. I think some areas it may be optional (or used to be), but it is standard here in the UK. The best thing to do is ring up your dealer, say you have an issue that needs to be claimed under warranty, and take it from there.

Current web page: http://www.ford.co.uk/BuyingandprotectingyourFord/Warranties/New-Car

I could be wrong, but I'm almost certain it is a full 3 year warranty, however is broken down into Ford 1 Year and Ford Protect for a further 2 years. I think some areas it may be optional (or used to be), but it is standard here in the UK. The best thing to do is ring up your dealer, say you have an issue that needs to be claimed under warranty, and take it from there.

Current web page: http://www.ford.co.u...ranties/New-Car

I'll have a pop down on my day off and have a word with them, just got a bit worried it wouldn't be covered.

Should be, its a part you cant really damage, so it should be covered, its not exactly fair wear and tear is it?

Unless of course you park your car in front of your door, build a tunnel between front door and car, and sit your car running with the heater on full blast, whilst your central heating gets repaired...

Should be, its a part you cant really damage, so it should be covered, its not exactly fair wear and tear is it?

Unless of course you park your car in front of your door, build a tunnel between front door and car, and sit your car running with the heater on full blast, whilst your central heating gets repaired...

I was more concerned about the base warranty only being 1 year and Ford Protect is an optional extra. The way it's wordered in some places led me to believe that Ford Protect needed to be bought within the first year of the base warranty. Anyway, spoke to them today and Ford Protect is 'activated' if you keep your car serviced.

Hi there, you are covered by a 3 year 60,000 mile warranty....take a look at this.

http://www.ford.co.uk/BuyingandprotectingyourFord/Warranties/New-Car