Skip to content
View in the app

A better way to browse. Learn more.
Ford Owners Club - Ford Forums

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.



Join the Independent Ford Owners' Club

Our community has been built by enthusiasts, for enthusiasts, and proudly run by Ford owners' for over 18 years. As an independent, non-official club, everything you’ll find here, advice, support, and opinions, comes directly from members with genuine Ford ownership experience.

Join our friendly community... it's Free!

 

Audio System Not Turning On

Johannes
Johannes
in Ford S-Max Club

Featured Replies

Our audio system on our smax has stopped working? Won't turn on at all? So we can't access radio, nav, cd .... Anything Any ideas?

  • Quote


    First point of call needs to be the fuse box

  • Quote
    • Author

    Fuse box all checked and problem not found. Still not working?

  • Quote

    There should be two fuse's for the radio.

    Next step i guess will be to pull the radio out and check conections , at the same time you can check your getting power to it.

  • Quote

    Have you tried resetting by pulling the fuse (having the keycode ready)? Some information would be helpful - which satnav?Travelpilot NX (DVD), EX (CD) or FX (SD) or aftermarket?

  • Quote

    Some radios have a fuse mounted in the back under the loom connector.

  • Quote
    • Author

    Have tried everything with fuses and to no avail. Now whole battery flat this morning ?? Although nothing was left on when last used on Xmas eve?

  • Quote

    Sounds like you might have a shortout in the wiring somewhere. So at no point the radio will turn on at all?

  • Quote
    • Author

    No, the radio won't work at all or the sat nav etc.

  • Quote

    Take the unit out and check the wiring, it could be that there has been a bit too much heat, and the wires have bonded, possibly causing the short out.

  • Quote

    What year is your Smax? If it's 2006-2008 it needs a software update applying to fix this.

  • Quote
    • Author

    It's 2010.

  • Quote

    Have you checked the wiring for any noticeable issues?

  • Quote
    • Author

    Just dropped it off at ford. We couldn't see anything obvious. Will let you know what the outcome is.

  • Quote
    • Author

    It was a fault inside the audio system. Needs to be replaced and has had to be disconnected to rectify battery drainage until replacement installed.

  • Quote

    15 posts and still no mention of the type of unit ...

  • Quote
    • 1 year later...

    I just come back from two weeks vacation and I have exactly the same problem. Do you remember how much was the unit replacement?

  • Quote
    • 6 years later...

    Hi there, I am having the same issue as above owner.... can you give me a rough cost of how much fords charged...?

  • Quote
    • 1 month later...

    How weird, my battery went flat randomly!

    so I jumpstarted it now my stereo won’t stay on, the heat comes on and off so does the radio!! 

    it sounds similar to you guys, what was the issue? is it expensive to fix? 
     
     

  • Quote

    • Latest Deals

    Ford UK Shop for genuine Ford parts & accessories

    Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Reply to this topic...
    Go to topic listing

    The "Digestive"

    • The Digestive Forum Roundup (24th May - 31st May 2026)

      Steve ·
      The Digestive Forum Roundup (24th May - 31st May 2026) We hope this email finds you well and enjoying your week. As always, our forum has been buzzing with activity, so we’ve compiled the highlights for you. Plenty of interesting discussions are taking place, especially around the Ford Focus and Fiesta models. Starting off with the Focus, many members have been discussing issues with the Emergency Call System, particularly in the Mk4 model. PLB raised concerns about persistent malfunctions, a se
      Steve
      Steve
      • 179 views





    Background Picker
    Customize Layout

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.