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Taken Delivery Of New Focus Defects!

H8XME
H8XME
in Dealer Problems & Consumer Advice

Featured Replies

Hello all

I picked up my new focus over a week ago now.

First impressions were good, but when you start checking the car over you notice things.

First off on collection one big clear coat scratch near the drivers door handle.

Then I noticed a gap was bigger on on one side of the side skirts between the wing, so I checked under the car and for some reason it's been jacked up and the side skirt was all twisted up and stuck.

Also on arrival from picking it up I noticed two stone chips on the alloys.

When you buy a new car I'd expect it to be mint.

Moan over

If I take It back I bet they will some how make is worse.

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    Is it brand new ?

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    If its brand new, it will be straightforward but if it is used or even ex-demo, some wear and tear is expected.

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    • Like 1
    • Author

    Yes it was new

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    Take it back asap or the stealer may say the damage has been caused since the purchase

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    Luckily, the dealer has to prove it was perfect when handed over to you rather than you having to prove it wasn't.

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    • Author

    The grief of not having a car will out way their skill to fix the problems I think.

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    The "Digestive"

    • The Digestive Forum Roundup (24th May - 31st May 2026)

      Steve ·
      The Digestive Forum Roundup (24th May - 31st May 2026) We hope this email finds you well and enjoying your week. As always, our forum has been buzzing with activity, so we’ve compiled the highlights for you. Plenty of interesting discussions are taking place, especially around the Ford Focus and Fiesta models. Starting off with the Focus, many members have been discussing issues with the Emergency Call System, particularly in the Mk4 model. PLB raised concerns about persistent malfunctions, a se
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