Skip to content
View in the app

A better way to browse. Learn more.
Ford Owners Club - Ford Forums

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.



Join the Independent Ford Owners' Club

Our community has been built by enthusiasts, for enthusiasts, and proudly run by Ford owners' for over 18 years. As an independent, non-official club, everything you’ll find here, advice, support, and opinions, comes directly from members with genuine Ford ownership experience.

Join our friendly community... it's Free!

 

mk3 Bluetooth/Phone/Voice Control

MurdoD
MurdoD
in Ford Focus Club

Featured Replies

I have got my Galaxy S7 paired with the car ('SYNC') and for the most part, works great. Can play audio, can receive (answer) calls but the downfall is making a call.

When I use voice control, and say 'Call (name)' it returns with a voice saying 'No Entries'.

When I say 'Phonebook', again, it replies with 'No Entries'

When someone calls me, the mobile number is shown on the screen and not the name.

I thought it may be permissions in android on the phone however I have given the sync full access...

  • Quote


    Same with my iPhone. Never says who the text is , just unknown! 

  • Quote

    When I paired my (Windows) phone first time, after the phone paired there was a security warning on the phone asking me if I wanted to "allow" the phone book to download, I did that, and it took a couple of minutes to do that, then it was fine... Try re-pairing your phone?

  • Quote

    Hi, I occasionally have this problem with my Focus Mk 3.5 (which has Sync 2). If I un-pair my iPhone and re-pair it that seems to fix the issue.

  • Quote

    Have had the same issue at times. 

    I have just updated the software, see thread on updating sync, this is supposed to cure this problem and has other benefits too.

  • Quote
    • Author

    Okay so the "automatically download phonebook" wasn't selected, so i ticked that and pushed the "download phonebook" button.. all good!

  • Quote

    My samsung galaxy s4 connects fine and if you have a pic next to the person on your phone the pic shows up on the screen also.

  • Quote
    • 3 years later...

    I have a ford focus mk3 2011. My samsung A51 is connected but says phone book is empty what can info?

     

  • Quote

    • Latest Deals

    Ford UK Shop for genuine Ford parts & accessories

    Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.
    Note: Your post will require moderator approval before it will be visible.

    Guest
    Reply to this topic...
    Go to topic listing

    The "Digestive"

    • The Digestive Forum Roundup (31st May - 7th June 2026)

      Steve ·
      The Digestive Forum Roundup (31st May - 7th June 2026) We hope you’re all enjoying your week and finding time for some time enjoying your Ford! This week, our vibrant forum has been buzzing with discussions that touch on a diverse range of Ford models, from the Mondeo to the Fiesta and Focus. Here’s a recap of some key conversations that might pique your interest. Starting with the Mondeo, user Frenchspanner shared a particularly frustrating issue relating to a 'Immobiliser Active' message appea
      Steve
      Steve
      • 95 views





    Background Picker
    Customize Layout

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.